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[20FA] HPA 520, Section 001: Int Hlth Srv Org (WC, Jones)AssignmentsL13 Assignment: Sentinel Event Analysis and Synthesis (Group) Crisis Communication, Quality Process Improvement Application
Preparation
Steps
Review the rubric
Prompt: The CEO of Community Memorial Hospital has asked your inter-professional team to study the sentinel event to:
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- Understand how this could have occurred. What are the causes – look at all variables
- What actions would you take to develop to prevent them from occurring in the future? Be specific and share action plans with timelines.
- You must support your ideas with best practice citations.
- You will need to be creative – you will not earn all the points in the analytical thinking criteria if you choose uninspired ideas, ones with no validation, or ones that do not show a direct ability to make an impact.
- What overall organization level recommendations would you share as you begin to recover and learn from this event?
- In studying the event, your team should make sure that your analysis, findings, and recommendations focus on systems and processes that need to be improved, changed, or eliminated or new systems and processes that need to be implemented, rather than looking to place blame on individuals.
- Develop crisis communication and management plan for this situation
- Use at least 6 additional resources to develop your recommendations. You need to support EVERY recommendation with a resource. This developed a strong validation for your work and increases confidence while reducing risk as you have benchmarked the plan.
- Provide specific elements for each of the roles in this scenario – make it like a support manual – what information would help you in this situation?
- Go back to the IHI site from the previous module and choose a tool that would help you determine what happened in this situation – complete the tool and include it as an appendix. Speak to the findings in the paper and refer to the appendix.
Instructions
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- Collaboratively write a group summary of your discussions to the above prompt-questions1-5above.
- This is a group summary – everyone should contribute to this summary. Each student’s contribution should be noted in that section by adding their name to the header.
- Provide the synthesis on each of the questions posed above
- This is a group summary – everyone should contribute to this summary. Each student’s contribution should be noted in that section by adding their name to the header.
- Collaboratively write a group summary of your discussions to the above prompt-questions1-5above.
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- All questions must be developed by at least 2 people.
- Create headings that depict the themes discussed and then synthesize all of that information into your responses.
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- Think strategically in your responses.
- The summary should be:
- No more than 4 pages
- 12 point font
- single spaced
- 1-inch margins
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Submission
- Upload your summary document to this assignment by the due date.
Competencies – communication, information translation, financial interpretation, problem-solving, strategic planning
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