Daniel Goleman presents strategies for leaders and their followers within the organization to improve

Daniel Goleman presents strategies for leaders and their followers within the organization to improve upon their emanational intelligence. Watch this video and respond to the following questions:
What did you find most interesting about Goleman’s approach to improving emotional intelligence in the workplace?
How will you use this information presented in the video to improve upon your own emotional intelligence?
How will you use information shared regarding the strategies to improve emotional intelligence  as a future leader in the hospitality industry?
https://youtu.be/pt74vK9pgIA