Read the article about the ethical implications of emergency managers, first responders, and law

Read the article about the ethical implications of emergency managers, first responders, and law enforcement monitoring social media before, during, or after an incident or disaster. 
What is your opinion on the article?
What could have been done better by the organization or people in question?
https://gcn.com/articles/2010/09/06/social-media-emergency-management.aspx