Principles of Management

Answer the following questions in APA format with correctly cited references.
1. Not all work processes are properly designed for effective use by true high-performance teams. (E.g. Great teamwork is not one member working
and three others watching.) What are the key aspects of the processes that make for a true high-performance team? Explain your answer.
2. The natural path from groups to teams to high-performance teams seems to include a change in the role of the manager. What is it about true highperformance teams

that seems to require less from the manager and more self-management and self-designing from the team members?
3. The number one interpersonal skill needed for good team membership is defined as “listening skills.” (E.g., It is easy to listen without hearing the
message being sent.) Explain the more subtle skills and behaviors and why they are critical to true high-performance team success.
4. It’s been suggested that the basis of most conflicts should be resolved during the “norming” phase of Tuckman’s model. Assume a situation in
which a conflict develops among members of a true high-performance team, while the members are still in alignment in terms of Tuckman’s model
and nothing happened to undermine the trust. Propose a possible root cause for this conflict, suggest a path to a resolution, and explain your
rationale.

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